Support is available from 9:00 am to 4:00 pm (Eastern Standard Time) Monday through Friday.*

Phone: +1-613-422-4009

*Please note that we have discontinued our Alembic and Softimage plug-ins and will no longer be providing any support requests.

General or sales questions about ThreeKit, our online 3D product configurator software for ecommerce, can be sent to

Questions related to our online 3D modeling tool,, can be sent to or posted on the Forum.