Support is available from 9:00 am to 5:00 pm (Eastern Standard Time) Monday through Friday.*

*Please note that we have discontinued our Alembic and Softimage plug-ins and will no longer be providing support requests.

Questions related to our 3D editor, can be sent to or posted on the Forum.

General or sales questions about ThreeKit, our interactive 3D model viewer and product visualization tool for ecommerce, can be sent to